While all societies around the world are working to reduce the spread of the COVID-19 pandemic and the growing various constraints that have directly affected businesses including Shopping Centers and the retail sector as they face different challenges with the current acceleration of events, no one can expect when the restrictions will be ended or how the situation will look as soon as the next day comes. All this time, you will have to live with rapid changes that make you take flexibility and adaptation plans as a source to make any decision and you may have to make tough decisions that may affect your business in the foreseeable future, but should not be rushed. However, this crisis will end, God willing, and when that happens, you should be ready to restore the efficiency of the operational process as quickly as possible. This document aims to support you in preparing for that moment.

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